Privacy Policy

At Epro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide to us through our website, applications, or any other means of communication. By accessing our services, you consent to the practices described in this policy.

Information We Collect:

We may collect various types of information, including but not limited to:

• Personal Information: Your name, email address, phone number, postal address, or any other information you voluntarily provide to us.
• Usage Data: Information about how you use our website or applications, such as your IP address, browser type, device type, operating system, and browsing patterns.
• Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience and gather data about your interactions with our services.

How We Use Your Information:

We use the collected data for the following purposes:

• Providing and improving our services.
• Responding to your inquiries or requests.
• Personalising your experience with us.
• Sending you relevant updates and marketing communications.
• Analysing and enhancing our website’s performance and functionality.
• Complying with legal obligations and enforcing our policies.

Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in delivering our services. These third-party processors are bound by confidentiality agreements and are only allowed to use your information for specific purposes outlined in this policy or as required by law.

Data Security:

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

Your Choices:

You have the right to access, modify, or delete your personal information, subject to applicable laws and regulations. You can also manage your cookie preferences through your browser settings. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us at 0800 ASK EPRO or via our website contact form.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at 0800 ASK EPRO or via our website contact form.